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Privacy Statement
Understanding our users help us make changes that benefit the viewers of this website. Therefore we collect information that you voluntarily provide to us through responses to surveys and questionnaires.
Tempflow™, a division of Relief-Mart, Inc., will not disclose to unaffiliated companies any information it gathers from you which could be used to identify or contact you (“Personal Information”). Any Personal Information provided to entities affiliated with Relief-Mart, Inc. will be treated in accordance with the terms of this Privacy Policy, unless you are otherwise notified. In the following limited circumstances we will consider, and may release, Personal Information to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as a physical threat to you or others.
Relief-Mart may provide information about you which does not allow you to be identified or contacted (“Aggregate Information”) to third parties. For example, we might inform third parties regarding the number of users of our site and the areas to which you navigate. A company may use the statistical information for reasons such as demographical purposes. Depending on the circumstances, we may or may not charge for this information.
YOUR PRIVACY CHOICES
You have the option to submit personal information such as an e-mail address for purposes of newsletters and current changes with this website.
CHILDREN’S PRIVACY
We are committed to protecting the privacy of children. You should be aware that this Site is not intended or designed to attract children under the age of 13. We do not collect personally identifiable information from any person we actually know is a child under the age of 13.
Updating Your Personal Information and Contacting Relief-Mart
You can always contact us in order to (i) delete your Personal Information from our systems, (ii) update the Personal Information that you have provided to us, and (iii) change your preferences with respect to marketing contacts, by emailing us at productinfo@Tempflow.com. Relief-Mart may change this Privacy Policy at any time by posting revisions to our website. Your use of the site constitutes acceptance of the provisions of this Privacy Policy and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy. If you do not agree to the terms of this Privacy Policy or any revised policy, please exit the site immediately.
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40 year Warranty
We really want to make sure you love your mattress and that you have the confidence that it will last throughout the years. To that point, we only use extremely high quality, resilient and extra dense foams that will keep the proper support throughout the years. Tempflow® offers an industry leading 40-years on all of our mattress models, with the exception of the Serene™ mattress with over double the coverage and strength of our competitors.
Warranty Info
20 year Warranty
We really want to make sure you love your mattress and that you have the confidence that it will last throughout the years. To that point, we only use extremely high quality, resilient and extra dense foams that will keep the proper support throughout the years. Tempflow® offers an industry leading 20-years on our Serene™ mattress model with over double the coverage and strength of our competitors.
Warranty Info
120 DAY SLEEP TRIAL
While most of our customers love their Tempflow Mattress from the get go, we realize that you can never
truly know a mattress until you sleep on it, so we offer completely
free customizations during your 4-month trial. Once you get your new Tempflow® Mattress home and
try it out, if you feel you need more support, softness, or you're having any
issues with your mattress for any reason, we offer to modify the feel of your mattress at no cost.
If, for any reason, you are unsatisfied with your mattress, you can exchange it for a different model or
return it for a full refund less shipping costs. No restocking fees, ever.
Limited Free Shipping On Select Models
We offer limited free shipping on our Serene™ and Original™ models to most of our customers in the
continental U.S.
Additional shipping fee to Hawaii and Alaska. Our Serene™ and Original™ Mattresses use
a high quality, lower density foam to give a luxurious feel while keeping the price point low, and making it
easier
to ship. We have decided to pass these savings on to you and offer free shipping on these models to help you
get the
most for your money. Please call us to get a quote.