Terms and Conditions

Tempflow is a trademark of Relief-Mart, Inc., Relief-Mart, Inc. and its affiliates provide their services to you subject to the following conditions. If you visit or shop at Relief-Mart, Inc., you accept these conditions. Please read them carefully. In addition, when you use any current or future Relief-Mart, Inc. service or visit or purchase from any business affiliated with Relief-Mart, Inc., whether or not included in the Relief-Mart, Inc. Web site, you also will be subject to the guidelines and conditions applicable to such service or business.

Please review our Privacy Notice, which also governs your visit to Relief-Mart, Inc., to understand our practices.

When you visit Relief-Mart, Inc. or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Relief-Mart, Inc. or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Relief-Mart, Inc. and protected by U.S. and international copyright laws. All software used on this site is the property of Relief-Mart, Inc. or its software suppliers and protected by United States and international copyright laws.

Any trade or service marks indicated on our site are registered trademarks of Relief-Mart, Inc., Other Relief-Mart, Inc. graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Relief-Mart, Inc., Relief-Mart, Inc.’s trademarks and trade dress may not be used in connection with any product or service that is not Relief-Mart, Inc.’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Relief-Mart, Inc.. All other trademarks not owned by Relief-Mart, Inc. that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Relief-Mart, Inc. or its subsidiaries.

Relief-Mart, Inc. grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Relief-Mart, Inc.. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Relief-Mart, Inc.. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Relief-Mart, Inc. and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Relief-Mart, Inc.’s name or trademarks without the express written consent of Relief-Mart, Inc.. Any unauthorized use terminates the permission or license granted by Relief-Mart, Inc.. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Relief-Mart, Inc. so long as the link does not portray Relief-Mart, Inc., its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Relief-Mart, Inc. logo or other proprietary graphic or trademark as part of the link without express written permission.

Visitors may post reviews, comments, and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Relief-Mart, Inc. reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant Relief-Mart, Inc. and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Relief-Mart, Inc. and its affiliates and sublicenses the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Relief-Mart, Inc. or its affiliates for all claims resulting from content you supply. Relief-Mart, Inc. has the right but not the obligation to monitor and edit or remove any activity or content. Relief-Mart, Inc. takes no responsibility and assumes no liability for any content posted by you or any third party.

Relief-Mart, Inc. and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please write us at the below address or productinfo@Tempflow.com

All items purchased from Relief-Mart, Inc. are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon receipt of the mattress.

Relief-Mart, Inc. and its affiliates attempt to be as accurate as possible. However, Relief-Mart, Inc. does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Relief-Mart, Inc. itself is not as described, your sole remedy is to return it in unused condition.

THIS SITE IS PROVIDED BY RELIEF-MART, INC. ON AN “AS IS” AND “AS AVAILABLE” BASIS. RELIEF-MART, INC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, RELIEF-MART, INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. RELIEF-MART, INC. DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM RELIEF-MART, INC. ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Relief-Mart, Inc. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

By visiting Relief-Mart, Inc., you agree that the laws of the state of California, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Relief-Mart, Inc. or its affiliates.

Any dispute relating in any way to your visit to Relief-Mart, Inc. or to products you purchase through Relief-Mart, Inc. shall be submitted to confidential arbitration in Los Angeles, California except that, to the extent you have in any manner violated or threatened to violate Relief-Mart, Inc.’s intellectual property rights, Relief-Mart, Inc. may seek injunctive or other appropriate relief in any state or federal court in the state of California, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Please review our other policies, such as our site disclaimer, guarantee, and shipping policy, posted on this site. These policies also govern your visit to Relief-Mart, Inc.. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Last updated: Feb. 3, 2023

The Relief-Mart, Inc. mobile message service (the "Service") is operated by Relief-Mart, Inc. (“Relief-Mart, Inc.”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Relief-Mart, Inc.'s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Relief-Mart, Inc. through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Relief-Mart, Inc.. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18337860952 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Relief-Mart, Inc. mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +1 (833) 786-0952 or email rs@reliefmart.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.